Kumaa Pay - Payments, fraud and chargeback protection for European merchants
Tools built for giants. Now yours.

Powerful, intelligent payments for every business.

Higher approvals, fewer chargebacks, and a payments partner that actually shows up. The infrastructure once reserved for the biggest companies - made simple.

Book a Call with Ludo 15 minutes. See it on your checkout.
Who we serve

Most providers fix one slice. We look at the whole business.

Kumaa Pay is built for European online merchants who want their payments to do more than just process. Orchestration, fraud and chargeback protection, and revenue recovery work together - so approvals go up, disputes go down, and you spend less time fighting your payment stack.

European merchants Low & medium risk Outcomes, not jargon Real human support
The Kumaa Pay suite

Three tools. One payments engine.

01

Kumaa Payments

Everything you need to get paid.

Use our end-to-end solution. Integrate with reliable, intuitive APIs and convenient out-of-the-box features. Manage payment operations with productivity-enhancing tools for fees, compliance, and more.

02

Kumaa Orchestration

Don't trust us. Trust the data.

Plug in all your payment providers, then compare, control, and switch routing whenever it makes commercial sense. Add the methods your customers expect - cards, open banking, Apple Pay, Google Pay, payment links, tokenization - without rebuilding your checkout.

The result: higher approval rates, less dependence on any single processor, and fewer sales lost to declines.

03

Kumaa Guard

Everyone else reacts. We prevent.

Real-time fraud detection and chargeback prevention in one place - stopping disputes before they're ever created. Every processor fights fraud for the cardholder; Guard is built to protect the merchant.

More on Kumaa Guard below.

Business tools

TaxInvoicesSWIFT account

The day-to-day essentials for billing and getting paid, built in.

Growth tools

Recurring paymentsInstallmentsReportingKumaa Deal SaverKumaa Wallet

Flexible ways to bill, recover revenue, and keep customers coming back.

Fits your stack

EmbeddedAPIPluginsGoogle PayApple PayOpen BankingPayment LinkVirtual Terminal

Connect the way that suits you - drop-in, developer-led, or plugin.

Kumaa Guard

Stop chargebacks before they're born.

80%
avoided before they're ever created

Friendly fraud doesn't look like fraud - it looks like a normal sale, until the customer disputes a charge they really made. By then the product's shipped and the fees are paid. Every chargeback tool on the market kicks in after the damage is done. Kumaa Guard stops it at checkout.

Every other provider

React after the dispute.

  • 1Customer places an order. Nothing flagged.
  • 2You ship. The customer receives it.
  • 3Customer disputes - and the tools finally kick in.
  • 4You get an alert. Every one carries a fee.
  • 5Refund or fight with evidence. You lose either way.
  • 6Product gone, fees paid, record hit.
Kumaa Guard

Intervene at checkout.

  • 1Signals are collected silently as the customer browses.
  • 2First check: a risk score at the gateway.
  • 3Passes? Card details entered as normal.
  • 4Second check: the card evaluated before the charge.
  • 5You control the response. Your rules.
  • 6Risky orders route to a non-disputable method. No chargeback.

Every payment processor fights fraud for the cardholder. Almost no one looks out for the merchant. Kumaa Guard is the one system that intervenes before a chargeback can ever be created.

Built for Europe

Designed for European merchants - and their constraints.

Kumaa Pay is a European payments company built around how European businesses actually operate: the payment methods they need, the banking relationships they rely on, and the compliance expectations they face every day. Strong card and open-banking support, not a global product bent to fit.

🇨🇾

Cyprus

European base of operations

🇨🇭

Switzerland

European base of operations

🛡️

Clear onboarding

Upfront KYC and chargeback review, so growth doesn't trigger a freeze

Customer Service & Support

When it breaks at the worst moment, we're there.

A campaign, a traffic peak, a sudden spike in volume - those are the moments other providers go quiet. Here's what merchants say about ours.

Fitness apparel & accessories

Friendly fraud was eating us alive. Customers would order, receive everything, then dispute it. After Kumaa Guard scored orders at checkout, the chargebacks were gone. Not fought. Not refunded. They never happened.

Sweat and Save
E-commerce
80%
Chargebacks prevented
Online courses

With digital products there's no proof of delivery. Someone buys a course, watches every module, then disputes. Guard runs two checkpoints before the transaction processes. Chargebacks went from a weekly crisis to something we barely think about.

Jamie Thornton
VP Revenue, LearnStack
Weekly crisis to minor task
Donation campaigns

We run short, time-sensitive campaigns, and our old providers always failed at the worst possible moment. The Kumaa Pay team stepped in and fixed things in real time. The campaigns actually went through.

Marta Beaumont
Operations Lead, Brightfields Appeal
Fixed mid-campaign
Scaling volumes

Getting onboarded elsewhere was easy - until our volumes grew and they froze our funds and demanded extra documents. Kumaa Pay was upfront about everything from day one. No surprises when we scaled.

Tomas Reuter
Founder, Northvane Goods
0
Frozen-funds surprises
Founder

Ludovic Vuillier

Founder & CEO, Kumaa Pay
“Every tool on the market was solving the wrong problem. They wait for the chargeback to happen, then try to clean up the mess. We stop it at checkout. That's it.”

15 minutes. I'll show you what Kumaa Pay looks like on your checkout - orchestration, Guard, and the rest of it, on your real numbers.

Book a Call with Ludo